Driving innovation in our team is fundamental to the modern digital leader. Here is a method to help you foster innovation and provide forward-looking feedback to the team.
The Innovation Economy = an Idea Economy
As leaders, we are always dealing with ideas and concepts. We’re living in the idea economy, an innovation economy. And in an innovation economy, we must keep coming up with great ideas, see which ones we want to test, test them out. And then, when they’re proving themselves, you roll them out as products or projects. And in any organization, when you look at all the ideas that are generated, not all of them become great products or great projects, only a small percentage of them become meaningful.
What does that tell you about most of the ideas that are created at the workplace? Are they all good? They’re not. So what do you do when you hear ideas from others and how do you, how does a great leader provide them feedback so that you know those people don’t feel disheartened if it’s a bad idea, but at the same time get the right amount of feedback?
FLIP: the framework to encourage more innovation in your team
Because you want to keep that innovation cycle going by encouraging others, and at the same time, you have to give them candid feedback. Here is a hack. It’s a framework called FLIP.
It is a leadership hack that I learned at a workshop many years ago.
Let’s dive into it.
Part 1: Favorite
F.L.I.P. starts with F, which is favorite. When someone comes to you with an idea, you start with the most favorite part. Which is ‘here are the favorite things about your idea’, ‘here is the thing that I liked’, right?
Part 2: Least Favorite
And after you’re done with that favorite thing, then you talk about ‘L’ which is the least favorite. Here are the things about your idea that I did not like. Or they’re not going to work, or they have these issues or gaps, right?
Part 3: Insight
When you are done with that, share the next part of the framework, which is ‘I’, which is Insight. You can share an industry insight or an insight about customers or product or what have you so that you are able to move that idea a little bit forward or you provide more clarity to that idea.
Step 4: Problem Restatement
Last but not least is ‘P’ is Problem, which is you restate the problem that you’re trying to solve, or your team is trying to solve.
When you restate the problem statement, you provide even more clarity to the other person in terms of what needs to be solved. And that’s how you use the F.L.I.P. model so that you can provide great feedback to the other person. It helps the other person with a couple of things.
- Number one, they feel that they are heard, which they are.
- The second thing is they do understand that there were some good things about their idea, which is always good. That means it had some value.
- Then we talk about they understand what the gaps that they need to fix in their idea, and they understand what is the problem that needs to be solved.
Using FLIP is a great way to provide this feedback and keep the innovation cycle going in your organization.